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Lisa

Thursday 8th of January 2015

Another part of this story....the three times I have brought my broken devices in to a Sprint store I was told even though I have the protection plan (sometimes required by Sprint) that Ive been paying $11-13/mo for that it will be "be better and easiier" for me to take my device directly to the device manufacturer. "Easier for whom? I reply" So, in other words they sell or require you to have this protection plan you pay them for but when its time to do the work they tell you to go else where and pay to have a third party repair! "But, Ive already been paying you just in case. I paid you, I want you to do the work." ok, $200. deductible.This sounds completely illegal and wide spread. But I read alot of good information, thank you.

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